PURCHASE POLICY
Here you will find all the information regarding the availability of Vidaor products, both online and in our stores. We add new items every week!
Online Availability of an ItemWe suggest you check our website regularly to stay updated with the latest news and product availability.
If the size or item you are interested in is out of stock but has the Coming Soon option, you can provide us with your email address and we will notify you if it becomes available again within the next 15 days.
If it is not restocked within this period, the subscription will expire, and you will need to re-register.
⚠️ This process does not reserve the item.On some products, you may see a Low Stock message for certain sizes. If the item interests you, we recommend purchasing it quickly so you don’t miss out.
Please note that items in the shopping bag are not reserved. If your basket includes items that are no longer available, we will notify you so you can complete your purchase with the remaining products.
On Vidaor.com, you can check the stock in our stores thanks to the "Check In-Store Availability" option. Simply select the item you are interested in and your location, and we will show you the nearest stores where it is available.
Please remember that stock information in stores is for guidance only.
If you visit one of our Vidaor stores and the product you want is not available, our staff will be happy to assist you with completing your purchase using an in-store device.
Frequently Asked Questions- Can I find an item with a photo?
- Can I send an item to another store?
- What are the opening hours for Vidaor stores?
Can’t find what you’re looking for? Contact our customer service.
Shipping options may vary depending on the delivery address, the time you place your order, and item availability.
When you process your order, we will show you the shipping methods available, the cost, and the estimated delivery date.
Please note that deliveries are only made on working days.
Remember that the shipping address of your order must be within the same country/region where you made the purchase.
In this article:- Shipping to a Vidaor Store
- Home Delivery
- Drop Point Delivery
At Vidaor.com, we accept the following payment methods. When processing purchases, we will show you the options available for your order.
We will periodically remove expired or invalid payment methods from your account.
Available Options:- Visa
- Mastercard
- Payment on delivery
- Voucher Card
When will I be charged?
You will be charged once your order has been confirmed.
Discount codes?
Yes, you can enter your code at checkout before completing payment.
Instalments?
Currently, instalment payments are not available.
Double charge?
Some banks show a pre-authorisation. This is usually released automatically. Contact your bank if it persists.
